BORISMARLOWE SUPPORT
Contact Us
Need help with a product, order, return, shipping question, or general inquiry? We’re here to help.
How We Can Help
Our customer support team can assist with product questions, order status, shipping concerns, return and exchange requests, payment-related questions, and general feedback about your shopping experience.
For Order-Related Questions
To help us locate your order quickly, please include your order number and the email address used during checkout. If you are contacting us about a damaged, defective, or incorrect item, including clear photographs can help us review the issue more efficiently.
Response Time
We aim to respond to customer inquiries as promptly as possible. Response times may be longer during weekends, holidays, promotional events, or periods of unusually high order volume.
Before Contacting Us
You may also find helpful information in our Shipping Policy, Return and Exchange Policy, Privacy Policy, and Terms of Service.
Borismarlowe
Considered choices. Everyday comfort. Style that feels effortless.